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How it Works Answers to our most common inquiries

TO PLACE A CALL (FROM ANY TOUCH TONE PHONE):
1. Dial an MCC Access Number
2. When prompted, enter your PIN (Personal Indentification Number)
3. Dial your destination Code & Number:
a] For calls from US, Canada & Caribbean: Dial 1 + Area Code + Phone Number
b] For calls from Abroad: Dial 011 + Country Code + City Code + Phone Number + [#]

USEFUL TIP: To place next call, don't hang up, just press [#] [#].


FORGET YOUR PIN!
Assign an MCC Card account to your home, work or even a mobile number and never again enter a PIN. Just enter your MCC Access Number and dial your destination. To sign up or more information please call MCC Customer Care at 1 888 622 3899 or e-mail to: contact@mcctelco.com


MOST COMMON INQUIRIES
1. How do I buy a card? Itís easy:
ONE - Sign In or Register and purchase or recharge your MCC Card
TWO - Check the information and provide order confirmation
THREE - Receive dialing instructions and youíre set.
NOTE: First time clients will be contacted by MCC//Customer care for security purposes. Upon verification, your credit card will be charged and your MCC//Card will be activated.
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How long does activation take?
If you apply between 9:00am and 5:00pm EST, Monday thru Friday, the verification process takes 30-60 minutes. If you apply any other time, your account will be verified at the beginning of the next business day. The verification is conducted for your security only and only on your first order. After you account is verified, payments are processed within 10 minutes.
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How long does it take to recharge an MCC Card?
Come back and recharge your existing card or buy a new one. Either way the payment processing time will be no longer than 10 minutes.
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How do I check my balance?
Dial an MCC Access Number and enter pin when prompted. The system will state your balance.
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Are there any additional fees?
Absolutely NOT (except MCC-Online calling card). No contract, no minimum usage, but taxes may apply for some calls.
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Is there a fee for payphone calls?
In some cases and 85¢ payphone fee may apply.
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Where can I call from?
Make calls from across the United States, Canada, the Carribean and many other international locations. Get your Access Number and call from any phone, even your mobile.
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BEST RATE FINDER
Use this tool to find the lowest available rates for the destinations you call most. Please make your selection below:
Calls from:

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CALL FROM ABROAD
You can call from anywhere, even internationally from more than 45 countries. All you is a touch-tone phone and an International Access Number.


PIN-less DIALING
Now you can assign an MCC Card to your home, work or even a mobile number and never enter a PIN again. Just dial your Access # and go!



GOT A QUESTION?
Check out our extensive "How it Works" section for answers to most common questions. If you cannot find an answer to your question, you can always contact Customer Care and we'll gladly assist you.










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