How it Works Answers to our most common inquiries
TO PLACE A CALL (FROM ANY TOUCH TONE PHONE):
1. Dial an MCC
Access Number
2. When prompted, enter your PIN (Personal Indentification Number)
3. Dial your destination Code & Number:
a] For calls from US, Canada & Caribbean: Dial 1 + Area Code + Phone Number
b] For calls from Abroad: Dial 011 + Country Code + City Code + Phone Number + [#]
USEFUL TIP: To place next call, don't hang up, just press [#] [#].
MOST COMMON INQUIRIES
1. How do I buy a card? It’s easy:
ONE - Sign In or Register and purchase or recharge your MCC Card
TWO - Check the information and provide order confirmation
THREE - Receive dialing instructions and you’re set.
NOTE: First time clients will be contacted by MCC//Customer care for security purposes. Upon verification, your
credit card will be charged and your MCC//Card will be activated.
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How long does activation take?
If you apply between 9:00am and 5:00pm EST, Monday thru Friday, the verification process takes 30-60 minutes. If you
apply any other time, your account will be verified at the beginning of the next business day. The verification is
conducted for your security only and only on your first order. After you account is verified, payments are processed
within 10 minutes.
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How long does it take to recharge an MCC Card?
Come back and recharge your existing card or buy a new one. Either way the payment processing time will be no longer
than 10 minutes.
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How do I check my balance?
Dial an MCC Access Number and enter pin when prompted. The system will state your balance.
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Are there any additional fees?
Absolutely NOT (except MCC-Online calling card). No contract, no minimum usage, but taxes may apply for some calls.
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Is there a fee for payphone calls?
In some cases and 85¢ payphone fee may apply.
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Where can I call from?
Make calls from across the United States, Canada, the Carribean and many other international locations. Get your Access
Number and call from any phone, even your mobile.
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